Report a Claim
Prompt claim reporting helps ensure faster response, clearer communication, and better outcomes from the start.
+1 (888) 476-2669 | firstreport@pmagroup.com
Address:
(Use Lodestar HQ)
After Submission
Initial Review and Outreach
Our claims team typically begins review within 24 hours, contacting relevant parties to clarify details, set expectations, and begin the investigation process.
Secure and Accurate Processing
Safe, Flexible Online Access
Claims submitted through Radius® offers secure self-registration with multifactor authentication, the ability to save draft claims, and a guided submission experience to ensure accuracy.
Ongoing Claim Management
Guidance Throughout the Process
Our teams manages communication, coordination with medical providers when needed, and next steps throughout the life of the claim.
Helpful Resources
Claim Reporting Guide
Online Reporting Instructions